4.8/5 Trustpilot Score

We’re Here to Help

Got a question about your Slovenia vignette? Message us on WhatsApp, start a chat, or give us a call — we’re available 7 days a week and usually respond within 10 minutes.

Choose How to Reach Us

Recommended

Help Centre

Get answers instantly in 22 languages. Most questions are solved in seconds. 

Browse Help Centre
Instant AI Answers

Live Chat

Start a chat for instant answers. Available 24/7, with AI support and a real person when needed.

WhatsApp

+31 85 303 39 23

Send us a message directly from your phone. Same fast replies—just more convenient. 

Open WhatsApp

Phone

04:00–01:00 CET

Prefer to speak to a real person? No problem. Call us on:  +31 (0) 85 303 39 23 Hours: 04:00–01:00 CET, 7 days a week

Call Us

Email

For less urgent questions, drop us a line at support@vignetteslovenia.si.

Email

Frequently Asked Questions

Entered the wrong licence plate number?

Contact us immediately via WhatsApp or phone. We can only make changes to your Slovenia vignette before it has been issued and registered in the DARS system. DARS does not allow modifications to an issued e-vinjeta. That means no licence plate corrections, no vehicle category changes (Motorcycle / 2A / 2B), no start-date shifts, and no validity period changes. Once your vignette is issued and active, no changes or refunds are possible. If the details are wrong and your e-vinjeta is already issued, you’ll need to purchase a new one.

Haven’t received your confirmation email?

Check your spam folder first — confirmation emails sometimes land there. If it’s still not showing up, contact our support team via the Help Centre and we’ll resend it.

Not sure if your Slovenia vignette is active?

Use our validity checker or check directly in the official Slovenian system at evinjeta.dars.si — enter your licence plate number and country of registration to see your e-vinjeta status, vehicle category, and validity dates.

Looking for a refund?

Please review our Refund & Withdrawal Policy. If you’re eligible for a withdrawal, you can contact us via our Help Centre.

Received an enforcement fine notice?

Slovenian enforcement fines for driving without a valid vignette are typically around €300, which is considerably higher than in most other European countries. Contact us right away with as many details as possible, and please attach a scan or photo of the notice. That way we can check whether the fine was issued due to a registration error on our part (in which case our fine guarantee applies) or for something outside our scope.

Our Response Times

Help Centre

24/7

Instant(self-serve)

Live Chat

24/7

Instant(AI) or under 10 min (human)

WhatsApp

24/7

< 10 min

Phone

04:00–01:00 CET

Immediate

We respond just as quickly on weekends and public holidays. No ticket queues. No “we’ll get back to you in 3–5 working days.”

We Speak Your Language

Our Help Centre and in-house support team cover 22 languages, including Croatian, Hungarian, Polish, Dutch, German, Italian, and more. Slovenia is one of Europe’s most travelled transit countries, with neighbours on every side and major holiday corridors running through it, so wherever you’re travelling from, you’ll find support in your language. Contact us in your language, and we’ll reply in it.

"I had a problem with my plate number on a Sunday evening. Within 8 minutes, support fixed it via WhatsApp. Exceptional service!"

Thomas G.

Company Information

Vignetteslovenia.si is a third-party service for purchasing the Slovenia vignette (the official e-vinjeta). Company Name: Maut & Vignette B.V.

We’re not affiliated with the Slovenian government or the official DARS portal at evinjeta.dars.si. We register your Slovenia motorway vignette in the official DARS system on your behalf and charge a transparent service fee for this convenience.

Office Locations

Netherlands Office

Utrechtseweg 1-G, 3811 NA Amersfoort, Netherlands

Belgium Branch

Antwerp, Belgium

Your Data is Safe

GDPR note

Your data stays within the EU and is handled in line with GDPR. It is not sold or shared with third parties.

KvK (Chamber of Commerce)

85804363

BTW (VAT)

NL863747814B01

Privacy Policy

Ready to hit the road?

Get Your Slovenian Vignette Back to Help Centre